JKO will be unavailable from 7 a.m. Eastern time on Aug. 27, 2025, through 9 a.m. Sept. 2, for database upgrades and maintenance. The outage will affect all JKO NIPR services, including the JKO LMS, course builder, report builder and VCLASS. Users with training due during the outage should complete it before Aug. 27. The JKO Helpdesk will be unable to assist with JKO application-related issues during the downtime.