An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Home : JKO : Latest News : JKO Customer Spotlights

Joint Knowledge Online - JKO


Help Desk 757-203-5654 -

JKO Year in Review

By Joint Knowledge Online | February 20, 2023

JKO looks back over another busy year of developing and delivering online training in support of joint preparedness. It is our mission to “...enhance individual and staff proficiency in joint operations and improve operational readiness of the joint enterprise” with training tools and content that is used across the DOD.


In CY22, JKO sustained a 99% reliability rate for its system architecture while supporting millions of trainees. JKO directly impact readiness of the force with a series of courses required for deployment, theater entry and network access.


JKO Review


JKO conducted an online survey via its public website at the end of CY22 and were pleased with the over 670 responses. The feedback was rich with ideas from student users looking for everything from more courses, job-specific courses, and professional development to pleas to maximize time efficiency for students through job aids, just-in-time training, and bite-size chunks of specific training content. We greatly appreciate the time taken to respond to the survey and are at work sharing the ideas to the right folks for action and planning as appropriate. More to follow!


80% of survey respondents report JKO training has a positive impact on preparedness. 


Also in CY22, the adoption of the JKO Virtual Classroom (VCLASS) continued to grow as organizations turn to this tool to implement a hybrid training delivery model of in-person and online to mitigate schoolhouse training constraints. VCLASS now serves over 2,000 trainees a day. 

Joint Knowledge Online - Joint Staff J-7
Suffolk Complex 116 Lakeview Parkway, Suffolk VA 23435
757-203-5654 - ​