An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Home : JKO : Latest News : JKO Customer Spotlights

Joint Knowledge Online - JKO


Help Desk 757-203-5654 -

12 Days of Holiday Skills

By Joint Knowledge Online | December 4, 2023

Happy Holidays from JKO!

12 Days of Learning

A selection of courses for self-development.

In the spirit of the 12 Days of Christmas, we’re bringing back our suggested 12 Days of Learning with a selection of courses for self-development. Here at JKO, we have a saying: “we’re more than mandatory online courses” and so we want you to know about the other courses available - professional development, career enhancing, or just plain interesting courses!    

Last year we saw a large interest in cyber-related courses, so we’ve added a few more this year. We hope you have a happy and healthy holiday season!


JMESI –US009 - Conflict Management One: Principles 

No one wants to experience workplace conflicts, but sometimes they do occur. Learn about the importance of conflict management, disruptive and constructive conflict consequences, the types of conflict areas, organizational approaches to managing conflict, and conflict management styles.

JMESI-US012 - Decision Making 

We make decisions every day. How do we ensure we are making the best decisions possible? Learn how to identify and analyze problems, methods to generate and evaluate alternative solutions, and how to obtain a commitment for a decision and ensure it is implemented as planned.

JMESI-US015 - Effective Communication 

Learn the communication model and barriers to effective communication:

  • definitions of open versus defensive communication
  • different communication situations
  • characteristics of 'I' messages
  • how to give constructive feedback

In addition, the lesson discusses active listening since communication is a two-way street.

JMESI-US064 Leadership: Time Management 

How you manage your time is how you manage your life. This course offers lessons on time management principles, goal setting, and daily schedules, identifying and avoiding time wasters, and dealing with interruptions and distractions.

DOD CTIP Student Guide 

Joint Knowledge Online (JKO), in support of the Combatting Trafficking in Persons (CTIP) Program Office, coordinated with the Defense Media Activity (DMA) to host JKO created CTIP content on DMA’s online site. This coordination allowed all CTIP information (courses, guides and resources) to be accessible directly from DMA thus eliminating DoD network access limitations when hosting the content on JKO. Of note, this content includes a CTIP Student Guide created for the Department of Defense Education Activity (DoDEA) which teaches military-connected high school students (10th-12th grade) about human trafficking giving Teens an understanding of how human trafficking is occurring in student settings particularly online.

DOD-US002- Extremist Activity Awareness 

This course emphasizes that positive culture change and prevention of extremism in the ranks is every Service Member and Civilian's responsibility. The course emphasizes that Service Member and Civilian oaths of office are incompatible with extremist ideologies- reinforces that discrimination, hate, and harassment have no place in the DOD- provides a description of impermissible behaviors- and describes procedures for reporting suspected or actual extremist behaviors in accordance with Department policy.

DOD-US1366 Identifying and Safeguarding Personally Identifiable Information (PII)

This interactive presentation reviews the definition of personally identifiable information (PII), why it is important to protect PII, the policies and procedures related to the use and disclosure of PII, and both the organization's and individual's responsibilities for safeguarding PII. This training is intended for DOD civilians, military members, and contractors using DOD information systems. This course may also be used by other federal agencies. 

DOD-US1367 DOD Phishing and Social Engineering: Virtual Communication Awareness Training Version 6 

This interactive training explains various types of social engineering, including phishing, spear phishing, whaling, smishing, and vishing. Users learn to recognize indicators of social engineering and the steps to take when targeted by social engineers.

DOD-US1369 Social Networking and Your Online Identity

Social networking has brought many positive aspects to our lives, but it is not without risks. Learn some of the risks associated with social networking services for military, civilian, or contractor members of the DOD. The course uses a fictional social networking service that assists users with making informed choices on issues encountered when creating an online profile. This training concludes with a summary of the do's and don'ts of social networking for DOD members, mainly when using government computers. Suitable for friends and family members. 

J3S T-US1396 Influence Awareness

The Influence Awareness course covers aspects of the information environment relevant to U.S. Military and DOD personnel. The purpose of this course is to prepare U.S. military and DOD personnel to:

  • recognize influence attempts and select threats and trends in the IE
  • have increased awareness of activities, patterns, and tactics by which enemies, adversaries, and competitors target the U.S. and the DOD in the IE
  • cope with evolving and future considerations in the IE
  • have knowledge, skills, abilities, situational awareness, and tools to detect and counter influence attempts

JST A-US1398-A Introduction to Women, Peace, and Security 

Learn the historical and global context for the Women, Peace, and Security (WPS) mandate, including:

  • the events and actors that shaped UN Security Council Resolution 1325 on WPS globally and in the U.S.
  • why WPS is important to national security
  • the DOD's role in fulfilling the U.S. WPS guidance

 This course is the first of two courses on WPS implementation.

J3T A-US1398-B-DoD Women Peace and Security Implementation

In this second course on Women, Peace, and Security (WPS), students will learn how the DOD implements WPS within its operations, activities, and investments by integrating a gender perspective. Students will learn:

  • key terminology for WPS
  • DOD WPS defense objectives, the activities that make progress towards their accomplishment, and tasks to support your mission moving forward
  • why a gender perspective is necessary for the DOD to fulfill its statutory WPS requirements and achieve U.S. national security objectives



Joint Knowledge Online - Joint Staff J-7
Suffolk Complex 116 Lakeview Parkway, Suffolk VA 23435
757-203-5654 - ​